Privacy Policy
Indoen Energy & Resources Intelligence (Indoen) is committed to protecting your privacy and ensuring transparency in how we collect, use, disclose, and safeguard your personal data. This Privacy Policy applies to all users of our website, platforms, and services.
1. Scope of This Policy
This Privacy Policy governs your use of our website, digital platforms, content services (including articles, blogs, videos, and reports), newsletters, and any associated services.
By accessing or using our services, you agree to the terms outlined in this Policy.
2. Information We Collect
Indoen may collect and process the following categories of data:
a) Personal Data Provided by You
• Name, email address, phone number (if provided)
• Subscription details (newsletters, reports, events)
• Information submitted via contact forms or inquiries
b) Automatically Collected Data
• IP address and approximate location
• Device type, browser type, operating system
• Pages visited, time spent, clickstream data
• Referring URLs and interaction patterns
c) Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
• Enhance user experience
• Analyse website traffic
• Personalise content
You can manage cookie preferences through your browser settings.
3. Legal Basis for Processing (Where Applicable)
We process your personal data based on:
Your consent (e.g., newsletter subscriptions)
Legitimate interests (e.g., improving services, analytics)
Compliance with legal obligations under applicable laws, including the Digital Personal Data Protection Act, 2023
4. How We Use Your Information
Indoen uses your information to:
• Provide, operate, and improve content and services
• Deliver news, articles, reports, and multimedia content
• Send newsletters, alerts, and updates (with your consent)
• Conduct analytics and audience measurement
• Respond to inquiries and provide support
• Ensure security, detect fraud, and prevent misuse
• Comply with legal and regulatory requirements
5. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share information with:
• Service Providers: Hosting, analytics, email delivery, and IT support partners
• Business Partners: For co-hosted events, reports, or collaborations (with appropriate safeguards)
• Legal Authorities: When required by law, regulation, or legal process
• Corporate Transactions: In case of merger, acquisition, or restructuring
• All third parties are required to maintain confidentiality and data protection standards
6. Data Retention
We retain personal data only for as long as necessary to:
• Fulfil the purposes outlined in this Policy
• Comply with legal, tax, and regulatory obligations
• Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymised.
7. Data Security
We implement industry-standard technical and organisational measures, including:
• Secure servers and encryption (where applicable)
• Access controls and authentication protocols
• Regular monitoring and security assessments
However, no digital system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you have the right to:
• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Opt out of marketing communications
• Lodge a grievance with us
To exercise these rights, contact us at the details below.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage users to review their respective privacy policies.
11. International Data Transfers
As a global content platform, your information may be processed or stored outside India. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.
12. Updates to This Policy
Indoen may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us / Grievance Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your data:
Email: mail@indoen.com
Grievance Officer: Krishna Nair
Address:
Indoen Energy
37 Ashfield Road, Greetland
Halifax, West Yorkshire
HX4 8HY, United Kingdom
We will respond to your request within a reasonable timeframe in accordance with applicable laws.
Effective Date: 9 April 2026
Last Updated: 10 April 2026